HOW WE MANAGE PROPERTIES DIFFERENTLY
When it comes to managing properties, what sets Wilson Britten apart from the rest ?
We manage our properties using the Specialised Task Management model. This model identifies the key areas involved in the management of a property and assigns each of these areas, in our case, to four specialized agents. There are many and varied benefits to this model that result in stability and consistency in the management of all our landlord’s properties.
Having previously operated for many years and in a more traditional management style we were finding that when any issues arose by having a Property Manager or Portfolio Manager running around trying to keep up with all aspects of Property Management. The first task that went by the wayside was routine inspections, followed by rent arrears control and then repairs and maintenance. With the Specialised Task Management model, we manage the key areas with task specialists, covering leasing, routine inspections and repairs and maintenance & finance.
Leasing Agent: focuses on leasing our Landlord’s properties with duties that include the marketing of the property, showing the property/open homes, checking and approving applications and executing the lease. With several years’ experience, our Leasing Agent is able to readily identify and match the ‘right’ tenant with the ‘right’ home helps you receive reliable income and the best return possible.
Inspections Agent: focuses solely on routine inspections so it doesn’t matter what issues may come and go, our Inspections Agent continually organises and carries out routine inspections, without distraction. A wealth of experience has provided our Inspections Agent with an exceptional eye for detail and expertise in building relationships with our landlords and tenants.
Repairs and Maintenance: another area of expertise lies with our team member who manages the day to day demands of property repairs and maintenance. An expert when it comes to knowing who to call when work needs doing plus the skill in liaising with landlords and tenants; we appreciate the professionalism this member bring to the team. Chasing overdue rent is another well-managed task carried out by this team member. Landlords can rest assured that we have our finger on the pulse when it comes to looking after their property on a day to day basis.
New & Ongoing Business Agent: ahead of the rest by constantly monitoring current market trends ensuring your rent is always the best rent achievable for your investment. Ensuring all marketing opportunities are maximized with high quality photos, your choice to have 4 lease sign and advertised on popular websites such as realestate.com.au & domain.com.au showcasing your investment. Our office has a prominent main street presence with ample parking allowing for clients to visit and discuss their investment needs. With extensive knowledge of both the local and central coast areas as well as the Residential Tenancy Act we can help maximize your rental returns. We also offer a tailored and specialized service if you are unhappy with your current property manager and can make the transition to change agents seamless.
Senior Manager: At all times our Senior Manager, Debra Johnson, oversees the team, implementing up to date systems and also deals with accounts and payments. She also works alongside Matthew Wilson, our Principal, with the ongoing training of each individual in their role.
Experience, expertise and relationships coupled with regular professional development ensures each team member perfects their skills and truly becomes a Specialised Task Manager. With Wilson Britten, our landlords can rest assured that the ongoing management of their property is always in safe hands.